CultureOwl

Museum Ticketing Software With Timed Entry

Sell timed-entry admission for a flat 99¢ and put every exhibition in front of people already looking for art.

An ornate gallery hall with frescoed ceilings and chandeliers
  • Public Benefit Corporation
  • Flat $0.99 Ticket Fee
  • Nonprofit-Friendly Pricing
  • Grant & Budget Cycle Friendly
  • Audience Growth Focused

Included with membership

Museum Promotion That Reaches Past Your Own List

Publish an exhibition once and it runs to closing day — on the pages people browse to find art, in front of visitors who have never been to your museum.

Free admission days get the same promotion as ticketed exhibitions.

A published museum exhibition listing on CultureOwl

You upload

Your exhibition

Feb 4 – May 18 · timed entry
  • Art & Museums genre page

    Where people browse for museums near them.

    An event listing on a CultureOwl genre page
  • Featured exhibitions

    Priority slots, not a chronological list.

    A featured event card on CultureOwl
  • Genre banners & placements

    Banner placement, targeted by city.

    A CultureOwl genre banner placement
  • Cultural News & guides

    Guides and interviews that keep ranking.

    A CultureOwl Cultural News story shared on social
  • Weekend & social roundups

    Carried into the weekend roundups.

    A CultureOwl social story featuring cultural events
  • Homepage features

    Front page in the markets you serve.

    A CultureOwl city homepage with upcoming events

Online Ticketing, Flat 99¢ an Admission

Affordable for visitors. Fair for museums. Every commercial term in one place.

  • Flat 99¢ ticket fee

    99¢ per paid ticket plus standard card processing. Free admission days stay free.

  • Supports the arts

    Lower fees keep more resources with the institutions doing the programming.

  • Promo codes & discounts

    Codes for members, students, groups or a single campaign, tracked to every sale.

  • Your refund policy

    You set the rules and approve each request yourself. Visitors can ask up to 7 days before the visit.

Mobile admission checkout for a museum exhibition

Timed Entry, Capped Slot by Slot

Release admission by time slot and cap each one, so arrivals spread across the day.

  • A capacity limit set per slot, not just per day.
  • Member, student, senior, group and free-day admissions priced separately.
  • Change a slot's capacity mid-run without reissuing what is already sold.

Box Office Software for the Front Desk

Run walk-ups, will-call and scanning from one screen, on the same live slot capacity as online.

  • Walk-up admission sold against the same live capacity as online.
  • Scan from a phone or tablet, with live entry counts. No hardware.
  • Look up any order by name or email, then reprint or resend it.
  • Staff roles, so a volunteer can scan tickets and see nothing else.
Example door view

Front desk · 2:00 PM slot

Live

Checked in

86 / 120

  • Scanned · adult admission, 2:00 PM
  • Will-call · found by name, resent

Same inventory as online

Built for How Museums Actually Work

Front desk, galleries and everything between — museum management software for the whole run, not just the sale.

  • Timed entry & capacity

    Set how many visitors arrive in each slot, and change it as a show gets busier or quieter.

  • Member & free-day ticket types

    Price members, students, seniors, groups and free days separately, each with its own capacity.

  • Email your visitors

    Message everyone holding a ticket to a slot — a closure, a weather call, a thank-you after the run.

  • Guest checkout

    Buyers check out without creating an account or remembering a password.

  • Dynamic pricing

    Let price move with demand across a run, instead of setting one number months out and hoping it holds.

  • Grant compatible

    Visibility, reporting and sponsorship records in the shape funders and boards ask for.

Donations Collected at Checkout

Invite a gift inside the checkout people are already completing, reported with your admissions.

  • A gift can be added to any admission, or given on its own.
  • Standalone gifts from people not buying a ticket.
  • Donation totals in the same reports as admission revenue.
Example checkout
General admission, 2:00 PM × 2
$84.00
Ticket fee 99¢ × 2
$1.98

Add a gift to support the museum?

$5$10$25Other
Gift
$10.00
Total
$95.98

Reported with your ticket sales

From First Impression to Door Scan

Most ticketing reports begin at checkout and end at the sale. Yours covers the whole arc — what drove demand, what sold, and who actually turned up.

  • See what drives demand — impressions, clicks, saves and engagement before the sale.
  • Track sales as they happen — tickets, revenue, occupancy, promo codes and campaign performance.
  • Measure real attendance — check-ins and door scans, not just tickets issued.
  • Understand your audience — where they come from, how they grow and what brings them back.
  • Export it for your board and funders, alongside fees, refunds and payout activity.

Support From People Who Know the Arts

  • Real-person help

    Real people who know what a season, a run and a grant deadline are.

  • Guided onboarding

    We walk your team through setup and your first upload.

  • Ongoing assistance

    Help through the season, not just the first week.

  • Resource library

    Asset specs, the media kit and grant-cycle guidance, published rather than requested.

Museum Ticketing FAQ

What does museum ticketing cost on CultureOwl?

A flat 99¢ per paid ticket plus standard card processing. There's no percentage fee, and free admission days carry no ticket fee.

Is there a percentage fee on admission sales?

No. The fee is the same 99¢ whether admission is $8 or $35, so a higher-priced special exhibition keeps more of its revenue.

Can a museum start without paying?

Yes. Start Free includes three months of discovery and up to 20 event uploads, so you can list your next exhibitions before you commit.

Does CultureOwl support timed entry?

Yes. Release admission by time slot and set a capacity limit on each slot, so arrivals stay spread across the day rather than bunching at opening.

Can capacity be different for each time slot?

Yes. Capacity is set per slot, not just per day, so a quiet weekday morning and a Saturday afternoon can be sized differently.

How do member and free-day tickets work?

Member, student, senior, group and free-day admissions are separate ticket types, each priced and capped on its own, running against the same slot capacity.

Can we take group and school bookings?

Yes. Group and school visits book against the slot capacity like any other admission, and the attendee list is ready at the door.

Can we sell general admission and a ticketed exhibition at once?

Yes, and they do not compete for the same capacity. A special exhibition can sell out while general admission keeps running, because each carries its own cap.

Who decides on refunds for admission tickets?

Your team does. Refund requests arrive in your dashboard and you approve or decline each one, and you can also transfer or amend an order. Visitors can request up to 7 days before the visit — that cutoff is set by CultureOwl.

Can visitors donate when they buy admission?

Yes. Add an optional gift at checkout, and people can also give without buying a ticket. Donation totals appear in your reports alongside admission revenue.

Where will my exhibitions be promoted?

On the Art & Museums genre page, genre banners and placements, featured exhibition and homepage slots, weekend and social roundups, and Cultural News stories and guides.

Is museum promotion really included, or is it an add-on?

Placement across CultureOwl's discovery pages and editorial is included with membership. Extra paid campaigns are optional.

Who sees museum listings on CultureOwl?

People browsing for culture: museums, galleries, exhibitions and arts events near them, not every kind of event.

Can we switch ticketing platforms mid-exhibition?

Yes. Many museums list upcoming exhibitions on CultureOwl while a current show finishes on their old system. Our team helps with setup.

Does CultureOwl replace our collections or membership database?

No. CultureOwl covers ticketing, admission and discovery. A collections management system or a membership and donor database stays where it is.

Museum visitors gathered in front of a gallery painting

Bring More Visitors Through the Door

Ticketing, timed entry, promotion and donations in one place, for a flat 99¢ per ticket.