CultureOwl

Venue Ticketing Software for Live Music

Promotion, ticketing, door scanning and reporting — all in one platform built for music rooms, with a flat 99¢ ticket fee.

A crowd under confetti and stage lighting at a concert
  • Public Benefit Corporation
  • Flat $0.99 Ticket Fee
  • Nonprofit-Friendly Pricing
  • Grant & Budget Cycle Friendly
  • Audience Growth Focused

Included with membership

Music Promotion That Reaches Past Your Regulars

List a show once and it runs to doors — on the pages people browse to find live music, in front of people who have never been to your room.

Free and early shows get the same promotion as headline nights.

A singer performing under stage lighting

You upload

Your show

Thu 9:00 PM · doors 8:00
  • Music genre page

    Where people browse for live music near them.

    A touring show listed on CultureOwl's music genre page
  • Genre banners

    Banner placement, targeted by city.

    A CultureOwl genre banner placement
  • Featured shows

    Priority slots, not a chronological list.

    A featured event card on CultureOwl
  • Homepage features

    Front page in the markets you book.

    A CultureOwl city homepage with upcoming events
  • Cultural News & guides

    Guides and interviews that keep ranking.

    A CultureOwl Cultural News story shared on social
  • Residency & series announcements

    A whole run, not one night.

    A CultureOwl social story featuring cultural events

Online Ticketing, Flat 99¢ a Ticket

Cheap for fans. Fair for the room. Every commercial term in one place.

  • Flat 99¢ ticket fee

    99¢ per paid ticket plus standard card processing. Free shows stay free.

  • More of the door stays yours

    A flat fee rather than a percentage means a sold-out headline night does not cost more to sell than a Tuesday.

  • Promo codes & discounts

    Codes for members, students, industry or a single campaign, tracked to every sale.

  • Your refund policy

    You set the rules and approve each request yourself. Buyers can ask up to 7 days before doors.

Mobile checkout for a concert ticket

General Admission and Reserved, Same Room

A room that does standing shows on Friday and a seated listening night on Sunday should not need two ticketing systems.

  • Standing shows by capacity

    Sell to a headcount for a general admission night, with the count visible at the door as it fills.

  • Seat maps when you need them

    Draw a chart for the seated configuration once, then pick it from a dropdown whenever you run that layout.

  • Tiered & advance pricing

    Early-bird, advance and door prices on the same show, so the people who commit first pay least.

General admission and reserved seat tickets beside a sales dashboard

Box Office Ticketing for the Window and the Door

Walk-ups, will-call, guest list and scanning from one screen, on the same live inventory as online.

  • Scan from a phone or tablet with live counts, because a queue at 9pm is lost bar revenue.
  • Look up any order by name or email, then reprint or resend it.
  • A Box Office API, so orders and entry data reach your other systems.
  • Staff roles, so door staff can scan tickets and see nothing else.
Example door view

Main room · Thu 9:00 PM

Live

Checked in

487 / 600

  • Scanned · GA floor
  • Will-call · found by name, resent

Same inventory as online

Built for How Music Rooms Actually Work

Door, bar and everything between — venue management software for the whole calendar.

  • Email your ticket holders

    Message everyone holding a ticket to a show — a set-time change, a support act, a curfew note.

  • Presales & early access

    Open a show to your mailing list, members or the artist's fans before the public on-sale.

  • Dynamic pricing

    Let price move with demand as a show sells, instead of leaving money on a night that sold out in an hour.

  • Guest checkout

    Buyers check out without creating an account or remembering a password.

  • Guest list & comps

    Add artist, industry and press comps by hand, and check them in at the door alongside paid tickets.

  • Fast door scanning

    Phones and tablets rather than dedicated hardware, so an extra door can be opened when the queue builds.

From First Impression to Door Scan

Most ticketing reports begin at checkout and end at the sale. Yours covers the whole arc — what drove demand, what sold, and who actually turned up.

  • See what drives demand — impressions, clicks, saves and engagement before the sale.
  • Track sales as they happen — tickets, revenue, occupancy, promo codes and campaign performance.
  • Measure real attendance — check-ins and door scans, not just tickets issued.
  • Understand your audience — where they come from, how they grow and what brings them back.
  • Export it for your board and funders, alongside fees, refunds and payout activity.

Support From People Who Know Live Music

  • Real-person help

    Real people who know what an on-sale, a load-in and a door count are.

  • Guided onboarding

    We walk your team through setup and your first on-sale.

  • Ongoing assistance

    Help through the calendar, not just the first week.

  • Resource library

    Asset specs, the media kit and grant-cycle guidance, published rather than requested.

Live Music Ticketing FAQ

What does a venue pay per ticket sold?

A flat 99¢ per paid ticket plus standard card processing. There's no percentage fee, and free shows carry no ticket fee.

Does a $60 headline ticket cost more to sell than a $12 local show?

No. The fee is 99¢ either way, which is where a flat fee beats a percentage most clearly on a big night.

Is there a monthly platform charge on top?

No. Ticketing is 99¢ per paid ticket plus card processing, with no long-term contract. Promotion beyond the included placements is a separate membership.

How fast is door scanning on a busy night?

Scanning runs from any phone or tablet with a live count, so you can open a second door when the queue builds rather than waiting on one device.

Can we run general admission and seated shows in one account?

Yes. Sell a standing show by headcount and a seated night from a chart, without moving between systems.

Can we do early-bird, advance and door pricing?

Yes. Tiered and advance prices sit on the same show, so the people who commit first pay least.

How does the guest list work for artists and industry?

Add comps by hand and check those people in at the door alongside paid tickets, on the same live count.

Who approves refunds if a show is pulled?

Your team does. Requests arrive in your dashboard and you approve or decline each one. Buyers can ask up to 7 days before doors; that cutoff is set by CultureOwl.

Can we connect ticketing to the systems we already run?

Yes. A Box Office API pushes orders and entry data to your own systems rather than leaving them in a silo.

Where does a show get promoted?

On the Music genre page, genre banners, featured show and homepage placements, residency announcements, and Cultural News stories and guides.

Is promotion an add-on?

Placement across CultureOwl's discovery pages and editorial is included with membership. Extra paid campaigns are optional.

Who is actually browsing here?

People looking for things to do culturally in their city — music, theater, arts — rather than a general ticketing marketplace.

Can we switch mid-calendar?

Yes. Many rooms put the next month on CultureOwl while the current one finishes elsewhere. Our team helps with setup.

Do you take a cut of bar or merch?

No. CultureOwl charges 99¢ per paid ticket and nothing else. What happens at the bar and the merch table is yours.

A performer on stage under dramatic lighting

Fill the Room, Every Night on the Calendar

Ticketing, promotion and fast doors in one place, for a flat 99¢ per ticket.